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Terms of Service

Last updated: April 2026

1. Service

BSC Tool is an online Balanced Scorecard builder provided by Digital Export Manager (Lia Kereselidze). By using the tool, you agree to these terms.

2. Free tier

The free tier includes:

  • Full BSC builder (objectives, KPIs, initiatives)
  • Strategy map
  • Progress tracking
  • PDF export
  • 1 AI-powered BSC generation per scorecard
  • Shareable link

Free tier features may change. We will notify users of significant changes.

3. Paid tier

Paid features require a one-time or subscription payment. Prices are shown in GEL. Payments are non-refundable unless the service was not delivered as described. Contact us within 7 days if you believe there is an issue.

4. Your content

You own all content you create in the tool (objectives, KPIs, strategies). We do not claim any rights to your business data. You are responsible for the accuracy of the information you enter.

5. AI-generated content

Content generated by the AI feature is a starting point and suggestion only. It is not professional strategic consulting advice. You are responsible for reviewing, editing, and using any AI-generated content appropriately for your business.

6. Acceptable use

You agree not to:

  • Use the tool for illegal purposes
  • Attempt to abuse or circumvent usage limits
  • Share access credentials with others
  • Scrape or automate requests to the service

7. Availability

We aim for high availability but do not guarantee uninterrupted service. We are not liable for losses caused by downtime or service interruptions.

8. Limitation of liability

The tool is provided “as is”. Digital Export Manager is not liable for any business decisions made based on content created in or generated by this tool. Our total liability shall not exceed the amount you paid for the service.

9. Changes to terms

We may update these terms. Continued use of the service after changes means you accept the new terms.

10. Contact

Questions: likunakereselidze@gmail.com